This version of the Privacy Policy is a translation generated by automated translation tools. In case of any discrepancies or inconsistencies, only the French version shall be considered legally binding. You can access the original French version here: [link to Privacy policy francophone].

1. Data Controller

Your personal data is processed by Connectwize, located at Kasteelstraat 148 B002, B-1853 Grimbergen, registered under number BE 0762.709.218.
If you have any questions about the protection of your data, you can contact us by e-mail at contact@chicbirds.com or by post.

2. Data collected

The data is processed on the basis of your consent, the contractual performance of our services, our legal obligations or our legitimate interest, as applicable. We collect different categories of data in order to enable you to use our platform in a secure and personalized way.

Account and Identity Data

• Essential information: username, phone number, email address, date of birth.
• Identity verification: legal documents (ID card, passport) to confirm your age and identity.

Profile data

Our platform allows you to fill in a high level of detail to refine searches according to specific criteria. This data is optional and provided with your explicit consent:

• Personal information: gender, sexual orientation, language spoken, status (private, professional).
• Physical Details:
  • Size and weight
  • Specific measurements (chest circumference, hip, musculature, attribute size)
  • Silhouette type
  • Hair color and length
  • Eye color
  • Body and pubic hair type
  • Tattoos, piercings, visible scars
  • Body modifications (e.g., cosmetic surgery)

Research and correspondence data

• Advanced filters: specific criteria on age, physique, location.
• Interactions with other members: correspondence, sent and received messages, favorites.

Auto-generated data

• Technical data: IP address, device used, operating system, language.
• Activity data: connections, time spent on the platform, interactions with features.

Geolocation data

With your consent, we may collect your approximate location via IP address or your precise location if you enable it on your device. You can disable this option at any time.

Biometrics

If you use facial recognition to verify your identity, we collect biometric data (facial geometry). This data is deleted immediately after verification and is never used for any other purpose.

Transaction data

If you make payments through our platform, we collect transaction details (amount, date, payment method), without storing your bank details.

Data from reports or moderation

We may receive reports from other users or generate data related to violations of the platform’s rules.

3. Use of data

We use this data to:

• Customize the user experience based on preferences and criteria.
• Improve the relevance of search results.
• Keeping users safe and preventing abusive behavior.
• Manage transactions and related services.

4. Data Sharing

We do not sell or share your data with third parties without your consent, except in the following cases:

• Legal obligation: if we are required to do so by law (e.g. judicial investigation).
• Trusted partners: service providers (e.g. hosting, payments), under strict confidentiality conditions.
• Moderation and security: In the event of abuse or violation of the rules, the necessary information may be passed on to the competent authorities.

5. Data retention

• Account data: kept for as long as you use the platform and deleted 6 months after the account is deleted or after 24 months of inactivity, unless there are specific legal obligations.
• Identity verification data: Deleted after confirming your account.
• Geolocation data: kept only for as long as necessary to provide the service.
• Transaction data: kept according to legal tax and accounting obligations.

You can request the deletion of your data at any time through your account settings or by contacting us by email at contact@chicbirds.com or by post

6. Your rights (GDPR)

• Access: Viewing the data we hold about you.
• Rectification: To modify or correct inaccurate information.
• Deletion: request the deletion of your data, unless there is a legal obligation.
• Portability: Retrieve your data in a usable format.
• Objection and restriction: Restrict the use of certain data.

7. Data Security

We apply advanced safeguards (encryption, restricted access, anonymization) to ensure the confidentiality and security of your information.

8. Cookies and similar technologies

We use cookies to improve the user experience, personalize content, and analyze the audience. You can manage your preferences through your browser or account settings.

9. Changes to the Privacy Policy

We may change this policy in the event of legal or technical developments. In the event of a material change, we will notify you by email to the address provided when creating the account.

10. Contact

If you have any questions, requests or complaints about the protection of your data, you can contact us by e-mail at contact@chicbirds.com or by post. You can also lodge a complaint with the Data Protection Authority (www.autoriteprotectiondonnees.be), Rue de la Presse 35, 1000 Brussels.

This English version of the Privacy Policy is a translation generated by automated translation tools. In case of any discrepancies or inconsistencies, only the French version shall be considered legally binding. You can access the original French version here: [link to CG francophone].